Legal Secretary

Established in 2000, Express Solicitors is an award‑winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms, with a 5‑star Trustpilot rating from over 8,000 reviews.

We are looking for an experienced, highly organised Legal Secretary to join our Road Traffic Accidents (RTA) team. This is an excellent opportunity to provide high‑quality secretarial and administrative support to a busy and well‑regarded legal department.

• Working collaboratively within a pool of Legal Secretaries to support multiple RTA Lawyers
• Preparing correspondence and legal documentation, including pleadings and court bundles
• Photocopying and scanning documents, with support from the Administration team where required
• Handling inbound and outbound telephone calls in a professional and courteous manner
• Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders
• Providing support to fellow Legal Secretaries and the wider administration team as required
• Assisting with updates to the Proclaim case management system where appropriate

• Proven experience as a Legal Secretary is essential
• Excellent written English skills, with strong spelling, punctuation, and grammar
• High level of IT literacy and confidence using modern office systems
• Outstanding client care skills, with a professional and friendly telephone manner
• Exceptional accuracy and attention to detail
• Ability to prioritise workload effectively and thrive in a fast‑paced environment
• Previous experience using the Proclaim case management system is desirable
• Advanced word processing and audio typing skills
• Audio typing speed of 65+ words per minute
• Experience using digital dictation software, ideally Diktamen, would be advantageous

• Salary of £26,000 to £28,000, dependent on experience.
• Our standard working hours are 8:30 am to 5:30 pm Monday‑Thursday and 8:30 am to 5 pm Friday.

3/2 hybrid working pattern after probation.

Rising to 26 days, plus bank/public holidays.

3 holiday buy‑backs and an extra day for your birthday after service length requirement.

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

24/7 onsite gym, Netball/Football team, 10 km Manchester team and more.

Active social committee with generous departmental and firm‑wide social budget.

Interviews will be conducted by MS Teams and will include scenario‑based questioning.

Location:

Manchester, England, United Kingdom