Corporate Insurance Account Handler

Corporate Insurance Account Handler (Manchester, UK)

We're Hiring! Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker? Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Manchester office. The successful candidate will work alongside a team of Client Managers looking after an established and varied portfolio of large mid-market corporate clients throughout the UK, this role will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.

This is a fantastic opportunity to join our very experienced and growing team in Aon Manchester, with our team members enthusiastic to share their knowledge and develop colleagues in our business.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

• The role is within our large and mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company and our clients look for a relationship with their broker where we provide a tailored approach.

• Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the Commercial Risk team provides clients with a claims service and advice on risk management across most industries, with specialisms in manufacturing, waste, construction, food and drink, retail and wholesale.

• The successful candidate will liaise with our client management team to fully understand the client's business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend internal client meetings and external client visits, including the client pre-renewal and renewal meetings, and supporting on insurer surveys.

• Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.

• Day to day client contact, negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required - fully support the broking function to achieve optimum solution for the client.

• Preparation of comprehensive marketing presentations and renewal reports, working closely with the Broking Managers to prepare full cover comparisons as required.

• Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them.

• Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments.

• Issuing documentation to clients, and communicating terms of settlement, ensuring that premiums are debited (and allocated appropriately where required) and assist with maintenance of credit control standards.

• Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.

• Align with regulatory and other standards as advised by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

The Client Service…