Motor Claims Adjuster

Join us as a Motor Claims Handler in April 2026 to take your career to the next level with a global market leader.

Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled claims handling experience. We take pride in delivering a responsive fair and professional service with empathy and efficiency.

This is a fantastic role for someone with experience of managing third party property damage claims. You will actively support the department in providing a customer focused cost efficient claims handling service delivered through pro‑active claims handling that puts customer service as the core value.

• Handle and investigate all claims within limit of authority in accordance with company standards and procedures and demonstrate accurate and timely reserving.
• Take pro‑active steps to effectively deal with claimants and their representatives ensuring the best outcome of claim.
• Interact with brokers, insureds, external providers and internal stakeholders.
• Contribute to ensuring the Department’s Key Performance Targets are met and that own objectives are achieved.
• Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Consumer Duties.
• Work closely with the claims teams and underwriters providing feedback on claims issues wording and market trends.
• Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company’s internal requirements.
• Work as part of a team and support colleagues so that overall team effectiveness is advanced.
• Take personal responsibility for promoting a can‑do attitude and demonstrating a pro‑active claims handling service.
• Foster good relationships with internal and external customers and drive excellent customer service.

• Proven experience in handling third party property damage motor claims (prior experience in bodily injury and credit hire claims is welcomed but not essential).
• Good understanding of the end to end claims procedures.
• Detailed working knowledge of the legal and regulatory environment within which such motor claims are handled.
• Proven ability to make the right decisions on legal liability; damage assessment and assessing the need for investigation or rehabilitation.
• Strong policy language and interpretation skills for accurate indemnity decisions.
• Excellent written and verbal communication skills.
• Strong stakeholder management skills.
• Excellent organisational skills with strong attention to detail.

• Load & Unload
• Organizational skills
• Financial Concepts
• Fraud
• Math
• Mediation Experience
• Pricing
• Conflict Management
• Workers' Compensation Law
• Medicare
• Negotiation
• Workers' Compensation

At AIG our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program – a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security as well as your professional development to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

Functional Area:

CL - Claims

Employment Type:

Full‑Time

Experience:

years

Vacancy: 1