Product Manager

Product Manager

Department: Product

Employment Type: Full Time

Location: Manchester, UK

Reporting To: Stacey Mc Kenzie

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.

Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia.

Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.

We are looking for a Product Manager who will own defined areas of our B2B SaaS intranet platform, driving them from vision through to measurable customer outcomes. In this role you will be responsible for discovering customer problems, defining solutions, prioritizing your own backlog, and working embedded with engineering teams to deliver features that demonstrably improve user engagement and business metrics.

This role requires strong analytical thinking and self-direction. You ll synthesize quantitative data, qualitative research, and stakeholder input to make logical, defensible prioritisation decisions - often with imperfect information and competing priorities. As we mature our product processes, you ll help shape how we work, not just execute within existing frameworks.

Success means: shipping features that move key metrics, maintaining a healthy backlog aligned to strategy, and earning the trust of both customers and your cross-functional team.

• 3+ years as a Product Manager in a B2B SaaS environment (intranet, collaboration tools, or enterprise software preferred)
• Proven track record of owning a product backlog end-to-end and delivering measurable outcomes
• Strong analytical skills with experience using data to drive prioritization
• Demonstrated ability to write clear user stories and acceptance criteria that engineering teams can execute against
• Experience working in Agile/Scrum teams, shipping features iteratively
• Analytical mindset:
  Comfortable with data analysis, creating frameworks to evaluate trade-offs, and building business cases with evidence
• Communication:
  Ability to articulate complex product requirements to technical and non-technical audiences alike
• Agile fluency:
  Deep understanding of Agile ceremonies, backlog management, and iterative delivery (Scrum, Kanban, or similar)
• Customer empathy:
  Genuine curiosity about how users work and where products can make their lives better
• Familiarity with tools like Jira, Productboard, Aha!, or similar for backlog management
• Experience with analytics platforms (Google Analytics, Mixpanel, Amplitude, etc.)
• Knowledge of internal comms, HR systems, or collaboration software ecosystems
• Basic SQL or ability to pull your own data for analysis

Nice to Have:

• Experience in scale-up environments (50-200 people) where you ve helped establish product processes
• Background working with enterprise customers with complex, customizable requirements
• Familiarity with employee engagement platforms, intranets, or internal communication tools
• Technical background or ability to engage deeply with engineering on feasibility and architecture trade-offs

• Ownership mentality:
  You see problems through to resolution and measure success by outcomes, not outputs.
• Logical problem-solver:
  You break down complex problems systematically, evaluate options objectively, and can explain your reasoning clearly.
• Comfortable with ambiguity:
  You can make progress even when requirements are unclear or data is incomplete.
• Bias for action:
  You balance thoughtful analysis with speed - you don t let perfect be the enemy of good.
• Collaborative challenger:
  You build strong relationships but aren t afraid to push back…