Jira Consultant

Jira Consultant – 6 Month Contract – Remote – Outside IR35

VIQU are looking for a Jira Consultant to enhance and scale our Jira Service Management (JSM) environment, build new capabilities, integrate with key systems, and support the onboarding of multiple business entities across EMEA.

Key Responsibilities

Develop and optimise JSM workflows, automations, SLAs, and configurations.
Integrate Jira/JSM with AD/Entra and other external systems.
Implement JSM Operations Management: monitoring/alerting integrations, alerts, and on‑call schedules.
Strengthen Asset Management, including lifecycle processes and device‑to‑user mapping.
Standardise and onboard business entities into JSM using reusable templates.
Improve reporting through native JSM dashboards and Power BI.
Support HR and Finance with JSM workflows and service processes.
Build and mature core ITSM modules:
Incident, Change, Problem, Request, Release, CMDB, and Service Catalogue.
Apply scalable best practices while coaching internal admins.
Key Skills & Experience

Strong Jira Consultant experience, ideally in Jira Cloud.
Deep knowledge of JSM and broader Jira products.

Experience with external integrations (especially AD/Entra).
Skilled in workflow/automation design, SLAs, and service project structures.
Understanding of JSM Operations Management and Jira Assets.
Experience creating scalable templates for multi‑entity onboarding.
Comfortable supporting cross‑functional teams (IT, HR, Finance).
Strong problem‑solving skills and ability to translate requirements into Jira solutions.
Clear communicator with a collaborative, consultative approach.
Role details:

Job role:

Jira Consultant  
Job type:
Contract
Duration: 6 months’ initial contract
Rate: £450 - £550 per day
IR35 status:
Outside IR35

Location:

Remote      
Apply now for the Jira Consultant role to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.

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