Salesforce Administrator

We’re looking for a Senior Salesforce Administrator to take ownership of a Salesforce instance and help drive smarter, data-led decision‑making across Sales and Marketing.

This is a hands‑on, business‑facing role where you’ll work closely with stakeholders to improve processes, optimise the platform, and deliver scalable solutions across Sales Cloud and Marketing Cloud.

You’ll be the go‑to person for Salesforce internally — managing configuration, enhancements, integrations, and user support — while continuously identifying ways to improve automation, reporting, and campaign effectiveness.

• Own day‑to‑day administration of Salesforce (Sales Cloud & Marketing Cloud)
• Configure and maintain users, roles, profiles, permissions, flows, and automations
• Gather requirements from Sales and Marketing teams and translate into scalable solutions
• Build and optimise reports, dashboards, and performance insights
• Support campaign management, customer journeys, and marketing automation
• Manage data integrity, imports, cleansing, and governance best practices
• Improve and automate business processes using Flow and declarative tools
• Support integrations with third‑party systems and tools
• Provide user training, documentation, and ongoing support
• Work with external partners/vendors where needed on enhancements and projects
• Contribute to the Salesforce roadmap and continuous improvement initiatives

• 3+ years’ Salesforce Administration experience
• Hands‑on experience with Sales & Marketing Cloud
• Experience gathering requirements and working directly with business stakeholders
• Data management and reporting expertise
• Strong troubleshooting and problem‑solving skills

• Proactive and solutions‑focused
• Comfortable working directly with non‑technical stakeholders
• Strong communicator who can translate technical concepts clearly
• Detail‑oriented with a passion for improving processes
• Enjoys owning a platform rather than just responding to tickets

• Up to £60,000 salary
• 10% annual bonus
• Hybrid working (2 days per week in Manchester office)
• High ownership and visibility across the business
• Opportunity to shape and influence the Salesforce roadmap
• Supportive, collaborative environment with real autonomy