Solutions Engineer

Engage Solutions Group is a UK-based SaaS company helping organisations improve how they connect with employees and customers.

The business began in print media before pivoting early into mobile technology. Since then it has evolved into a modern SaaS platform supporting over 60 customers across retail, automotive, legal and professional services.

We compete with large, general-purpose platforms, but we win when organisations want something more focused, practical and supported by people who genuinely understand their needs.

We are Manchester-based with a hybrid model (2 days pw - Mon & Wed). Engineering and Professional Services work closely together. Client feedback directly influences product thinking. Decisions are made quickly and ownership sits with the people doing the work. As the company grows, so does the opportunity to shape how we design, deliver and scale technical solutions. This hire is part of that next phase.

We are hiring a customer-facing Software Developer / Solutions Engineer to join our Professional Services team.

You will design and build tailored software solutions for clients on the Engage platform. That means writing code, building integrations, configuring workflows and working directly with stakeholders to ensure what we deliver genuinely solves their operational challenges.

This is a hands-on development role with client exposure. You will spend time in HTML, CSS, JavaScript, SQL and C#, while also leading technical conversations that shape what gets built.

If you enjoy coding but also want visibility, ownership and real-world impact beyond an internal backlog, this role offers both.

• Lead technical discovery conversations with clients to understand business goals and operational challenges
• Translate requirements into clear, scalable technical designs
• Build and configure workflows, forms, integrations and custom components
• Develop integrations using HTML, CSS, JavaScript, SQL and C#
• Work with APIs, REST and JSON to connect systems and data
• Manage multiple projects at different stages from early scoping through to go-live
• Troubleshoot calmly and effectively during launches
• Contribute reusable patterns and improve internal delivery standards

This is a hands-on role where technical judgement, communication and ownership matter equally.

• Within your first 6 to 12 months:
• You are confidently running discovery sessions and shaping solution direction
• Your technical designs reduce ambiguity and accelerate delivery
• Client go-lives feel controlled and predictable
• Stakeholders see you as a trusted technical partner
• You introduce improvements that raise the standard of how solutions are delivered
• Longer term, this role has scope to evolve into more senior solution architecture or technical leadership as the team expands.

We are looking for someone who combines technical foundations with curiosity and commercial awareness.

You likely bring:

• Strong commercial experience building web-based solutions or system integrations
• Solid foundations in HTML, CSS, JavaScript and SQL
• Experience with an object-oriented language, ideally C#
• Confidence working with APIs, REST and JSON
• A clear understanding of how web applications, workflows and data models fit together
• The ability to move from business problems to practical technical designs
• Comfort operating in a client-facing technical environment
• Strong analytical thinking and structured troubleshooting skills proactive mindset with ownership from discovery through to delivery
• Experience in SaaS, workflow platforms, form builders or similar client-facing technical roles would be beneficial but is not essential.

• You want a purely internal development role with no stakeholder interaction
• You prefer highly structured briefs before starting work
• You are uncomfortable managing multiple projects at once
• You want a narrow technical remit without client exposure
• You are not motivated by solving real-world business problems

• Genuinely competitive salary package (full details to be disclosed during interviews)
• Unlimited annual leave policy
• Flexi-hybrid working (2 days in our stunning office, with roof terrace, in central Manchester)
• Other perks:
  Private Healthcare, Pension Scheme, Gym, cycle store and on-site shower facilities, Cycle to Work scheme, Death in Service, Quarterly release parties and fantastic summer and Christmas social events

We keep the process clear, respectful and focused on genuine conversation.

We aim to move quickly, provide clear feedback at every stage and make the process feel like a two-way evaluation.