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HealthTech Support Specialist – First Line
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-02-28
Listing for:
ECS Resource Group Ltd
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A fast-growing healthcare software company is seeking a Customer Support Advisor to join their Service Desk team in Manchester. This role involves being the first point of contact for customers, supporting users through a customer portal and phone. Responsibilities include logging incidents, diagnosing software issues, and escalating complex cases. The ideal candidate has 1-2 years of customer support experience, strong communication skills, and basic technical troubleshooting ability.
This is a full-time position with a salary of £26,600 per annum.
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