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Technical Support IT Support HelpDesk/Support Systems Administrator

2nd Line IT Support Specialist — Advanced Troubleshooting

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Focus Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 33000 GBP Yearly GBP 33000.00 YEAR
Job Description & How to Apply Below
A technology service provider in Manchester is seeking a Technical Support Advisor 2nd Line IT. In this role, you'll provide exceptional service by managing escalated queries and troubleshooting within the Microsoft ecosystem. Ideal candidates will have experience in customer-facing support roles and strong technical skills, enabling them to effectively resolve issues. Key responsibilities include managing cases, diagnosing problems, and ensuring high-quality customer experience.

Competitive salary of up to £33,000 based on experience.
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