Network Engineer

Razorblue Role

We are looking for a Network Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

• Escalation for the service desk of client issues related to networking.
• Resolve or appropriately escalated monitoring issues for our internal infrastructure.
• Assist with Major Incidents for any customer networks.
• Ensuring customer networks are performing at optimal levels.
• Shadow Senior Networks Engineers to gain understanding of our Core Networks.
• Deliver internal training to other departments as required.
• Mentor engineers to develop skills and knowledge.

Our perfect candidate should have a wealth of knowledge spanning various technologies and be able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy. Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

• Full UK driving licence.
• Hold at least one or more network certifications at “Associate” level. (Desirable)
• Experience working with Next Generation Firewalls.
• Experience working with MPLS environments (L2/L3 VPN). (Desirable)
• Extensive experience with Juniper and Cisco routing and switching.
• Experience working with 3rd party suppliers.
• Experience working with complex Wi‑Fi deployments. (Desirable)
• Experience working with Unified Communications. (Desirable)
• Experience with monitoring systems:
  Solar Winds, Nagios, PRTG etc.
• Experience working with ticket systems and understanding of priorities and SLAs supporting LAN networks.
• Demonstrable change‑management discipline.
• Willingness to participate in an out-of-hours/on‑call rota.
• Excellent time management and organisational skills.
• Ability to create technical and user documentation with high levels of accuracy and attention to detail.
• Effective diagnostic fault finding and monitoring skills.
• Excellent conversational fluency in English required to clearly explain complex technical issues.

Working for an IT partner isn’t for the faint‑hearted; it requires drive, passion for technology, collaboration, and a drive to innovate. Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

• Base salary of £35,000‑£40,000 per annum depending on skills and knowledge.
• Hybrid working – after probation, split time evenly between office and home.
• Flexible working to suit your work‑life fit.
• 25 days holidays per annum + public holidays + the ability to purchase 10 more.
• Your birthday off (Obviously!).
• £2,000 referral scheme bonus – if you know any other techies that want to join us.
• Enhanced maternity, paternity, adoption + baby bonus (Family is important to us).
• Fully funded training and accreditations to expand your skillset.
• Two paid charity volunteering days per year.
• Discounted broadband (necessity).
• Life insurance.
• Private health insurance with AXA Health.
• Quarterly team social fund.
• Cycle to work scheme.
• Gear up with the latest tech toys through our partnership with Currys.
• Cruise around in an eco‑friendly electric car with our EV scheme.

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.