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HelpDesk/Support Technical Support IT Support Systems Administrator

IT Helpdesk Specialist | Hybrid & ServiceNow

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Softcat
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT services company in Manchester is seeking an IT Helpdesk Analyst to provide first-line technical support. You will triage and resolve incidents, ensuring minimal downtime and maximum user satisfaction. The ideal candidate has experience in IT Helpdesk environments and is proficient with the Microsoft stack including M365, Intune, and Azure AD. This role also emphasizes customer service skills and effective communication, fostering collaboration across teams.

Flexible working patterns are available.
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