Servicenow Developer

Service Now Platform Developer

Location: UK (Hybrid 2-3 days onsite)
Salary: Up to £80,000 + Benefits

We are looking for a Service Now Platform Developer to join our clients team delivering modern, scalable Service Now solutions across Customer, Technology, and Employee Experience platforms.

You'll work closely with senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency, automation, and user experience.

Service Now Development & Configuration

• Build and enhance Service Now workflow applications across:
• ITSM (Incident, Problem, Change, Request)
• HR Service Delivery (HRSD)
• Customer Service Management (CSM)
• Employee onboarding and lifecycle workflows
• Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools
• Implement Now Assist, GenAI, Workflow Data Fabric and automation capabilities

Experience & UI Design

• Configure Next Experience UI
• Build role-based interfaces using UI Builder and Service Portal
• Deliver intuitive dashboards and user journeys

Integrations & Data

• Integrate Service Now with external systems using REST/SOAP APIs and Integration Hub
• Support data migration and ensure data integrity across platforms

Collaboration & Delivery

• Work alongside architects, consultants, IT, HR and customer teams
• Participate in requirements workshops, documentation and solution design
• Contribute to code reviews, technical standards and knowledge sharing

• Strong hands-on experience with the Service Now platform
• Good understanding of ITSM, HRSD, CSM or Employee Experience workflows
• Experience with JavaScript, HTML, CSS and Service Now development tools
• Integration experience with third-party systems
• Strong problem-solving and troubleshooting skills
• Ability to communicate technical solutions clearly to stakeholders

• Service Now Certified Application Developer (CAD)
• Service Now Implementation Specialist (HRSD or CSM)
• CRM platform experience (any technology)