AI Governance Lead

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
** What You'll Do:**
* ** Govern the AI Lifecycle:
** Define the long-term vision, strategy, and roadmap for policy management, compliance automation, and regulatory readiness including enforcements of standards for AI model development, deployment, and monitoring, ensuring clear ownership and accountability .
* ** Manage "Data for AI" Assets:
** Oversee the governance of training datasets, ensuring high-quality lineage and labeling standards that promote reliable, non-discriminatory AI outcomes and minimize "hallucinations" in generative applications.
* ** Promote AI Literacy & Culture:
** Design and implement comprehensive training programs that advance AI ethics, prompt engineering best practices, and a culture of responsible innovation across the organization.
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* What We're Looking For:

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* Experience:

** Proven experience driving cross-functional initiatives with engineering, security, and policy teams to design and implement governance frameworks, with at least 2 years specifically focused on
** AI/ML governance
** or AI risk management.
* ** Infrastructure:
** Deep familiarity with AI/ML systems including the understanding of cloud-native AI stacks (AWS Sage Maker, Azure AI, or Google Vertex AI) to effectively collaborate with MLOps teams.
* *
* Risk Management:

** A track record of identifying and mitigating risks in complex environments, including agentic AI systems and associated risk classes (e.g. sensitive data leakage, prompt injection, prohibited actions, task drift) and data privacy in AI training.
* ** Communication:
** Solid storytelling and executive communication skills, including effective collaboration between AI researchers (technical) and Legal/Compliance teams (regulatory).
* ** Tooling:
** Experience with AI governance and observability platforms
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* Education:

** Bachelor’s or higher degree in Data Science, Information Management, Computer Science, Law & Technology, or a related field.
* ** Sector Expertise:
** Experience in travel, transportation, or enterprise technology sectors.
* ** Advanced AI Knowledge:
** Deep understanding of the
** Generative AI lifecycle**, including fine-tuning governance, RLHF (Reinforcement Learning from Human Feedback), and vector database management.
* *
* Certifications:

** Familiarity with Professional certifications such as CIPP/AI (Certified Information Privacy Professional/AI) or similar.
* ** Industry

Experience:

** Travel industry experience beneficial (airline, hotel, online travel companies or other travel-tech companies)#GBTJobs
** Location
* * Manchester, United Kingdom
** The #TeamGBT Experience
** Work and life:
Find your happy medium at Amex GBT.
* ** Flexible benefits
** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
* ** Travel perks:
** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
* ** Develop the skills you want
** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
* ** We strive to champion Inclusion
** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
* And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA…