Client Partner – DSIT & Digital

Locations:
London, Cambridge, Manchester

Salary: £92,100 to £103,700 with an average of between £15,000 and £20,000 in profit share

We are looking for a Client Partner to own and grow Softwire’s relationships with the Department for Science, Innovation and Technology (DSIT) and its associated bodies, including GDS and relevant arm’s-length organisations.

The role is focused on building a strategic footprint within DSIT, turning existing delivery credibility into sustained, proactive growth across digital, data, AI and modern service delivery.

You will be accountable for senior stakeholder relationships, account strategy, opportunity identification and bid leadership across this landscape. Working closely with delivery leaders to stay grounded in client context, your primary focus is on shaping future opportunities and converting them into long-term, multi-service engagements.

You will report to the Client Success Director. As part of the wider public sector leadership team, you will contribute to a portfolio of £25m+ with clear growth ambitions over the next 2–3 years.

This role supports flexible working, but regular presence with DSIT and similar stakeholders is expected.

• Strength and depth of senior DSIT relationships
• Quality, predictability and relevance of the pipeline
• Conversion of priority opportunities into sustainable wins
• Growth aligned to Softwire’s modern services strategy

Your core account focus will include:

• Government Digital Service (GDS)
• Relevant DSIT arm’s-length bodies (e.g. IPO, Met Office, UKRI)

You will develop and own a clear DSIT account strategy, covering:

• Priority directorates, agencies and stakeholders
• Known and emerging programmes
• How Softwire’s strengths align to DSIT’s policy and delivery agenda (AI, data, digital transformation, service modernisation)

• Build and maintain trusted relationships at Deputy Director and Director level across DSIT and its delivery bodies.
• Position Softwire as a credible, delivery-led partner in modern digital services.
• Track DSIT policy, funding and delivery priorities and translate them into clear opportunity hypotheses.
• Work with delivery, practice and marketing teams to support targeted thought leadership and engagement activity aligned to DSIT’s agenda.

• Own the DSIT account plan, including revenue targets, pipeline and growth strategy.
• Expand Softwire’s footprint from individual engagements to multi-year, multi-service relationships.
• Ensure opportunities are identified early, shaped collaboratively and aligned to Softwire’s strengths.

• Maintain a strong view of upcoming DSIT opportunities, both formal and informal.
• Lead bid and pitch strategy, including win themes, positioning and client narrative.
• Bring deep client context into bids and senior conversations, supported by delivery and technical colleagues.

You are an experienced public sector client or account leader who:

• Has strong knowledge of central government, ideally within digital, data or technology-led programmes.
• Brings existing credibility within DSIT, GDS or adjacent bodies (or can build this quickly).
• Has a track record of turning delivery credibility into growth, not just managing existing work.
• Is comfortable working with outcome-based, multidisciplinary services rather than pure staff augmentation.
• Thinks strategically about accounts but is hands-on when needed.
• Spots opportunities early and engages clients ahead of formal procurement.
• Can shape clear, compelling narratives linking client needs to delivery capability.
• Is collaborative by default and enjoys working as part of a senior leadership team.
• Is comfortable operating in ambiguous, evolving environments.
• Has experience with account planning, pipeline management and bid leadership.
• Motivates teams around shared client goals and works constructively through delivery and organisational constraints.

Softwire is a leading UK technology and strategy consultancy. From enterprise to government, we help visionary organisations turn strategic…