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Head of Customer Response & Digital Transformation

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: OnBuy
Full Time position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
  • Management
Salary/Wage Range or Industry Benchmark: 80000 GBP Yearly GBP 80000.00 YEAR
Job Description & How to Apply Below
A growing online marketplace in Manchester is seeking a Head of Customer Response to lead a world-class support function. The role focuses on delivering fast and empathetic outcomes while driving operational efficiency through technology. Applicants should have proven leadership experience in scaling customer operations, preferably within eCommerce or marketplace environments. The position offers a competitive salary up to £80,000 along with comprehensive benefits including company equity and generous leave policies.
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