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Multi-Channel CRM Journey Architect
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-19
Listing for:
AQA
Full Time
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
CRM System -
Customer Service/HelpDesk
CRM System
Job Description & How to Apply Below
An esteemed awarding organisation in Manchester is seeking a Customer Journey Manager to develop and optimise automated customer journeys across multiple channels. You'll work closely with cross-functional teams aimed at enhancing customer experiences and driving engagement. The ideal candidate has strong CRM management skills and a solid understanding of journey mapping. This key position fosters a customer-centric culture, offering a dynamic environment focused on continuous improvement.
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