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Service Assurance Team Lead: Coaching Service Desk Excellence
Job in
Irlam, Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-18
Listing for:
Talascend International
Full Time
position Listed on 2026-01-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager
Job Description & How to Apply Below
A reputable recruitment agency is seeking a Service Assurance Team Leader in Irlam to lead a team of Service Desk Analysts. This position involves ensuring operational efficiency, coaching team members, and maintaining service excellence in a fast-paced telecom environment. The ideal candidate will have considerable experience in service desk operations, strong problem-solving skills, and a good understanding of network systems.
This role allows for flexible, hybrid working and offers opportunities for team events and culture building.
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