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Senior IT Service Desk Lead – Global Support & Travel

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Drax
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading renewable energy company is looking for a Senior IT Service Desk Analyst to join their team. This role involves solving IT-related issues for employees across multiple countries, with a focus on delivering high-quality customer service. Key responsibilities include ensuring SLA compliance, providing technical expertise, and driving process improvements. The ideal candidate will have strong skills in Windows operating systems, Active Directory, and Microsoft Office, and be a proactive problem-solver.

Flexible working options are available, and excellent benefits are provided.
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Position Requirements
10+ Years work experience
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