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Speech Analytics & CX Specialist - Hybrid
Job in
Salford, Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-15
Listing for:
Page Personnel
Full Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A large housing organization in Salford is seeking an analytics expert to enhance customer experience. The role involves using speech analytics to drive insights and operational resilience in a fast-paced contact centre. Candidates should have hands-on experience with customer conversations, strong analytical skills, and proficiency in Excel and Power BI. This position offers a competitive salary, hybrid working, and various employee benefits, emphasizing a supportive and inclusive culture.
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