Application Specialist

Application Specialist

Location:

London - Onsite across 3 sites Liverpool Street (Nico Healthcare - Lab based) Spitalfields Additional London site Contract Length: 12 months Salary: £60,000 per annum

Hours:

Full-time, 37.5 hours per week Working Pattern:
Fully onsite (across multiple sites)

The Role We are seeking an experienced Application Specialist to provide hands-on, laboratory-based application support across multiple London sites. This is a customer-facing, technical role focused on supporting diagnostic workflows, ensuring optimal system performance, and delivering high-quality training and troubleshooting support to laboratory users. The role will be primarily lab-based and will require regular movement between three London locations.

Key Responsibilities Provide onsite application support for diagnostic systems and assays within laboratory environments Support system installations, validations, and verifications Deliver user training and ongoing technical guidance to laboratory staff Troubleshoot application, assay, and workflow-related issues Act as a key technical point of contact for laboratory users Support documentation in line with quality and regulatory requirements Collaborate with cross-functional teams to ensure smooth operation across all sites Skills & Experience Required Degree in a scientific discipline (Biomedical Science, Life Sciences, Biotechnology, or similar) Proven experience in an Application Specialist , Field Application Specialist , or Technical Support role Strong background working within clinical, diagnostic, or laboratory environments Experience supporting diagnostic platforms, assays, or workflows Confident delivering training and hands-on support to lab users Strong communication and problem-solving skills Comfortable working fully onsite and across multiple locations Additional Information This is a fully onsite role across three London sites Flexibility to travel between sites during the working week is essential Ideal for candidates who enjoy hands-on laboratory support and user interaction Randstad Business Support is acting as an Employment Business in relation to this vacancy.