Cloud Service Desk Pro - ITSM & Support
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-12
Listing for:
Cognizant
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services provider in Manchester seeks a Service Desk Analyst to join their Global Service Desk team. This role involves providing technical support and issue resolution to users, maintaining service levels, and managing escalations effectively. The ideal candidate should have solid service desk experience, exceptional communication skills, and a good understanding of IT service management principles. This position offers an opportunity to contribute to operational efficiency and enhance service delivery in a high-pressure environment.
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