Manager – Data and Data Science Strategy – Emerging Data and Capabilities

Manager – Data and Data Science Strategy – Emerging Data and Capabilities

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Help lead and shape projects and initiatives across the group to drive the Groupwide Data & Analytics Strategy & Culture, including supporting development of the operating model and innovative ways and technologies to deliver our strategy. Producing insightful, high quality information tailored to senior stakeholder needs either through managing a small team and/or operating as a research professional.

Job Description

• Location(s): Chester or Manchester
• Hours: Full-time
• Working Pattern: Hybrid – at least two days per week (≈40%) at an office hub

About this role

We’re looking for a strategic thinker and data innovator to help shape the future of how we use emerging data and advanced analytics across Credit Cards and the wider Group. In this role, you’ll lead projects and initiatives that drive our Groupwide Data & Analytics Strategy and culture, championing new technologies and approaches that unlock value for customers and the business.

You’ll play a key part in closing the gap in ownership and coordination of new data sources—such as Open Banking and Enriched Transaction Data—ensuring alignment across Cards, Platforms, Consumer Lending, and the Group. Whether managing a small team or operating as a research professional, you’ll produce high‑quality insights tailored to senior stakeholders and influence how we apply data to deliver impact.

Key activities in the role:

• Manage and deliver the Emerging Data and Data Science strategy to support Credit Card initiatives that enable us to personalise and engage customers deeper
• Collaborate closely with stakeholders to understand their needs and address challenges with innovative solutions
• Partner with Data Scientists, Machine Learning Engineers and technical SMEs to explore and implement solutions that deliver significant customer and business value
• Maintain positive relationships with colleagues and teams to ensure seamless delivery of new capabilities
• Establish and track metrics to measure and communicate the performance and impact of new data initiatives
• Invest in personal development opportunities to grow your capabilities continuously
• Keep up to date with developments in Data, Data Science and AI within the Credit Cards domain and share insights regularly with the team
• Keep a complete understanding of our technology transformation journey and apply emerging data and technology to market successfully

We’re looking for candidates with the following knowledge, experience and capabilities:

• Proven expertise in directing Data and Data Science projects, working with both business and technical teams
• Experience applying new data sources to assess risk and personalise pricing
• Ability to build and manage strategic roadmaps aligned with business objectives
• Exceptional skill in distilling complex information into clear insights for decision‑making
• Comfortable working in ambiguity and navigating evolving priorities
• A self‑starter with the initiative to advance work independently and collaboratively
• A solid understanding of and passion for the credit card industry, with awareness of Machine Learning potential

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme.

We provide…