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Senior Service Desk Lead — Hybrid IT Support & Mentoring

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Pro-Connexions
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading IT service provider in Manchester seeks a Senior Service Desk Specialist to provide user support and lead a high-performing team. This hybrid role involves day-to-day management, coaching, and mentoring service desk staff. Ideal candidates will possess strong technical troubleshooting abilities alongside excellent leadership and communication skills. The company promotes career progression, skill development, and values a collaborative work culture.
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Position Requirements
10+ Years work experience
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