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SaaS Product Support Specialist – AI‑Savvy & Customer‑Driven

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: SafetyCulture
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading SaaS provider in Manchester is seeking a Product Support Specialist to deliver high-quality support and empower customers. You will troubleshoot complex issues, educate users about the platform, and work collaboratively to enhance customer satisfaction. Ideal candidates should possess strong communication skills and a customer-first mindset.

This role offers equity growth potential and a variety of competitive benefits, fostering an inclusive workplace culture.
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