CRM: Senior Solutions Architect

CRM : Senior Solutions Architect .

Role : Senior Solutions Architect

Location : UK or South Africa

Salary : Up-to £51,000 (UK) or Up-to R 1,100,606 (South Africa)

Reports to : Head of CRM

As Senior SA you will take the lead in rolling out everything from strategy to the technical implementation of Hub Spot tools. You will be someone who understands CRM, data manipulation (formatting, normalization, cleansing, etc), and be able to consult with stakeholders of all different levels to build a unified strategy and plan to align people, processes and technology. You'll work alongside the strategic Rev Ops function as part of our delivery team to help deliver the implementation, alongside supporting our pre-sales efforts and experimenting with new tools and processes internally to keep evolving our offerings.

As a Senior Solutions Architect, you will plan, build, and manage our clients’ digital systems toward total organisational alignment, with Hub Spot playing a key role. You will quickly develop the ability to scope, plan, execute and train a unified system architecture across various systems required to succeed in this role. Delivering lead intelligence to sales, closing the attribution loop, and creating frictionless experiences internally and externally are paramount to providing value to our clients.

• Lead and support CRM audits and data migrations
• Provide guidance on project planning that clearly communicates the job to be done to all contributors
• Manage the technical aspects of building key Hub Spot systems (marketing automation, CRM, custom code actions, data aggregation, etc.) that support client objectives and requirements
• Lead clients through strategy & consultation, sprint planning, build & training
• Non-technical integrations between platforms (e.g. Hub Spot, Salesforce, Drift etc)
• Technical integration scoping, working with APIs, reviewing documentation and communicating with Developers
• Work with and manage communications with multiple levels of stakeholders
• Implement a Revops strategy driven towards streamlining data flow and enabling sales with lead intelligence the client can use to have more effective conversations with prospects
• Lead opportunity nurturing processes through the sales funnel by injecting automation and data capture mechanisms
• Own the data integration strategy, improving process and operational efficiencies and ensuring GDPR compliance
• Deliver tech strategy insights to relevant stakeholders to help them understand technology options available to support them in their mid to long term planning
• Help build a collaborative and transparent culture of continuous improvement, within the team and across domains, while mentoring junior team members

• 6+ years experience in CRM audit and integrations (Agency experience will be an added advantage)
• Experience with API integrations and agile implementation methodologies
• Technical competencies / experience with tools such as Hub Spot, Salesforce, Eloqua, Pardot, Marketo or similar
• The ability to engender trust and confidence through your interactions and capabilities with the stakeholders you interact with
• Excellent verbal and written communication skills with the ability to work with clients, prospects and partners by telephone, email and in person
• Technological mindset and aptitude
• An analytical eye for data and processes
• Understanding of basic inbound marketing principles
• An understanding of AI : LLMs, agentic workflows and how to use AI to enhance processes
• A deep understanding of sales processes and strategies
• Fundamental understanding of data warehousing, data visualisation tools like Power Bi or Databox
• Other Accounting or ERP softwares like Microsoft Dynamics, SAP, etc.
• Coding experience with languages like Java script, Python, HTML CSS, SQL

At Six & Flow, we’re building an agency we’d all choose to work for : compassionate, growth-focused, and team-first. This is your chance to join a team of fellow CRM experts impacting, not only our clients growth, but the agency and your own growth too.

• Salary of Up-to £51,000 (UK) or Up-to R1,100,606 (South Africa)
• 25 days annual leave + holiday buyback scheme + closure between Christmas and New Year
• Pension scheme
• Health Care scheme
• Yearly conference budget
• One month paid sabbatical after five years service
• Investment in your learning and development