Process Intelligence Consultant -Process Mining

Process Intelligence Consultant - Process Mining

Capgemini Invent
, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

• Work on process mining projects from data extraction to insight delivery.
• Develop dashboards and analyses using tools such as Celonis, ARIS, or Signavio.
• Collaborate with stakeholders to identify inefficiencies and recommend solutions.
• Facilitate workshops and clearly communicate findings.
• Integrate insights with enterprise systems to drive sustainable improvements.

• Previous experience in process intelligence and/or improvement roles.
• Demonstrated ability to deliver end‑to‑end process mining projects, encompassing data extraction, transformation, analysis, and actionable insights.
• Expertise in process mining tools such as Celonis, ARIS, or Signavio, including developing dashboards and configuring advanced analyses.
• Experience running project phases independently, managing client communications, and ensuring alignment with client expectations.
• Proficient in addressing business challenges using data‑driven insights and recommending targeted process improvements.
• Knowledge of business process improvement methodologies such as Lean Six Sigma, with practical application experience.
• Excellent presentation skills to effectively communicate findings and recommendations to technical and non‑technical stakeholders.
• Skilled in conducting workshops to gather client requirements and explain complex analytical findings in accessible terms.
• Familiarity with integration points between process mining platforms and enterprise systems (e.g., SAP, Oracle) for comprehensive process analysis.
• Proven ability to manage challenges during project delivery while maintaining client confidence and trust.

• Experience training clients in process mining tools and methodologies.
• Understanding of enterprise systems (e.g., SAP, Oracle) and their data models to effectively map process landscapes.
• Competence in conducting root cause analysis and proposing specific interventions for operational inefficiencies.
• Familiarity with advanced analytics techniques (e.g., predictive modelling, machine learning) to drive innovative process improvements.
• Proven ability to work on multi‑disciplinary projects, collaborating with IT, operations, and business leaders.
• A track record of delivering measurable process optimisations that yield significant business value.
• Experience with automation technologies, such as Robotic Process Automation (RPA) or workflow management platforms.
• Contributions to thought leadership, such as showcasing project outcomes in internal or external presentations.
• Proficiency in developing tailored KPIs to measure process performance and improvement outcomes.

In the Intelligent Process and Performance team, you’ll have the opportunity to work on cutting‑edge process mining projects that drive real, tangible impact for clients across diverse industries. You’ll join a team of forward‑thinking professionals who thrive on collaboration, innovation, and delivering data‑driven solutions that transform business operations. With a culture that values continuous learning, mentorship, and thought leadership, you’ll be empowered to grow your expertise while contributing to meaningful, high‑profile projects that make a difference.

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people.

All…