Sr. Employee Relations Manager Relations IE

Sr. Employee Relations Manager, Employee Experience & Relations UK & IE

Amazon – Manchester, England, United Kingdom

Description
This full‑time position requires up to 50% travel across the UK and Ireland, occasionally in Europe. The base location is flexible within the UK.

Key responsibilities

• Develop and implement employee experience (EX) strategy in partnership with Country Head, PXT and Ops leaders.
• Execute EXR business‑line goals and initiatives, ensuring alignment with approved priorities.
• Identify and mitigate employee relations risks, developing proactive mitigation plans.
• Own and monitor internal EXR environment, educating stakeholders and strengthening EXR voice.
• Collaborate with Operations, PXT and critical stakeholders to secure resources for EXR strategy execution.
• Independently manage projects and initiatives that improve associate and driver experience, delivering country‑level results.
• Innovate and standardize ER solutions, exceeding customer expectations while reducing resource consumption.
• Implement tools and processes to enhance efficiency and effectiveness of EXR activities.

Basic qualifications

• University degree and experience in employee relations, labour relations or labour/employment law with an emphasis on labour.
• UK labour and employment law knowledge.
• Experience managing complex projects and/or programs within a matrix environment.
• Experience in change management, leadership, negotiation and influencing skills.
• Experience working on labour and employee relations matters in a unionised environment at the national level.
• Experience working with third‑party contractor work forces.
• Experience analyzing metrics and assessing sentiment data to find root causes and develop short‑, medium‑ and long‑term plans.

Preferred qualifications

• Experience with analytical tools and ability to dive deep into metrics and reporting.
• Master’s degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology or a related field.
• Experience managing and developing teams.
• Experience dealing well with ambiguity, prioritizing needs and delivering measurable results in an agile environmentli>
• Experience with high‑level negotiation and successful internal and external relationship management.
• Capable of working independently in fast‑paced, ambiguous environments.
• Strong team player.
• Excellent writing and communication skills with all levels of stakeholders.

Equal Opportunity Employer
Amazon is an equal‑opportunity employer. We do not discriminate on the basis of veteran status, disability or any other legally protected status. If you have a disability and need a workplace accommodation, please visit Amazon accommodations.

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