Cluster Sales Manager – Entertainment & Long Stay

Cluster Sales Manager – Entertainment & Long Stay

At Hyatt Hotels Manchester & Stratford, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts.

Hyatt Regency and Hyatt House Manchester are two world‑class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high‑spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home‑from‑home experience.

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford’s urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

This position can either be based at Hyatt Hotels Manchester or Hyatt Hotels London, Stratford.

The Sales Manager is responsible for generating revenue for all aspects of the business and for maximizing profitability for both Hyatt Regency, Hyatt House Manchester and Hyatt Regency London Stratford & Hyatt House London Stratford.

The role involves managing a list of accounts as well as developing new accounts & business across all markets focusing on Entertainment and long stay.

• Develop and maintain strategic partnerships with all customers to provide profitable and efficient account management.
• Use reports, local knowledge, competitive analysis and networking skills to find new opportunities for the hotel.
• Attract revenue in line with our business strategy and budget.
• Implement agreed Sales Action Plans related to their market areas.
• Follow up on all potential sales leads.
• Carefully plan sales calls into defined objectives.
• Conduct extensive competitor research and maintain excellent product knowledge of the hotels.
• Produce and submit a monthly activity report and market conditions in relation to your account portfolio.
• Host and assist in client entertainment, familiarisation trips and Commercial department activities.
• Carry out any other reasonable tasks that may be required from time to time.

Ideally you have already gained work experience and in depth knowledge of Manchester & London in the same or similar role, preferably within a prestigious hotel environment.

• Passionate about creating memorable events for your customers.
• Motivated to change and grow your business.
• A knowledgeable & experienced leader within markets including corporate & M&E.
• Determined to meet your goals and targets.

If you are a dynamic, sociable and talented that is looking to join a focused and vibrant team, then we would like to meet you.

Hyatt offers a great range of benefits, including:

• Competitive salary and benefits package.
• Generous accommodation and dining discounts at Hyatt properties worldwide.
• Complimentary meals on duty.
• Holiday: 28 days including bank holidays (increasing to up to 33 days).
• Extensive learning and development opportunities, both internally and through external courses.
• Access to HSF and Headspace membership, for your wellbeing.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
• The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration.

Terms & Conditions apply.

Hyatt Hotels is an equal‑opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

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