Reservations Manager - Medlock

Reservations Manager – The Medlock – a Radisson Blu Hotel

We invite you to apply for the Reservations Manager role at Valor Hospitality Careers UK
. This position offers a unique chance to drive revenue in a brand‑new, 401‑key hotel located in the heart of Manchester’s Etihad Campus, home to Manchester City Football Club. The hotel will be a pivotal part of a thriving sports and entertainment district featuring world‑class facilities, including a 60,000‑seat stadium, training facilities, and the Co‑op Live arena.

The role involves collaborating closely with the Revenue Manager to develop a comprehensive pre‑opening strategy, ensuring seamless integration with the broader Etihad Campus experience and delivering a cohesive guest journey that marries sports, entertainment, and hospitality.

• A career‑defining opportunity with a brand‑new hotel in a world‑class location
• Collaborate with two global brands — Radisson and Manchester City FC
• Be part of a bold, high‑performing pre‑opening team with Valor Hospitality

• Has experience in revenue management within lifestyle or upscale hotels
• Brings insight, accuracy, and commercial flair to every decision
• Has led or contributed to a hotel pre‑opening (or is ready for the challenge)
• Understands how to drive performance through people and systems
• Thrives in fast‑paced, high‑profile environments where collaboration is key

Reporting to the Revenue Manager, you’ll also lead and develop your own reservations team – with support from central and brand partners. You’ll help shape our launch, embed a performance‑driven culture, and ensure that Medlock, a Radisson Blu Hotel, hits the ground running.

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty, keeping you well‑fueled
• Access to high‑street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
• Generous refer‑a‑friend bonuses, starting at £250

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay‑day treats, not forgetting our annual #Healthy Habits campaign
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
• Healthcare Cash Plan options, from just £5 per month

Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

Mid‑Senior level

Full‑time

Management and Manufacturing

Hospitality