Medical Receptionist

We are looking for a permanent part time Medical Receptionist to join our team based at The Robert Darbishire Practice, the largest and busiest of the three GP practices in the Better Health MCR Primary Care Network. The post is 22.5 hours per week;

Monday - Friday 08:00 - 12:30.

The postholderwill be required to work flexibly and to provide cover for absence and busy periods. As part of this, they may be required to work Saturdays. There mayalso be a requirement for the postholder to work at our other practices fromtime to time.

Salary will be withinthe range £24,638 to £26,648 (pro rata for part time. This role is 22.5 hours per week) depending on experience. We offer 5.4 - 6.6 weeks holiday plus bank holidays (pro rata) and optional membership of the NHSPension Scheme

Our reception team are the first point of contact for our patients and play an important rolein understanding patients needs, resolving queries, dealing with prescription requests and either booking an appointment with the most appropriate clinician at the practice or signposting the patient to a service outside the practice.

You dont need tohave worked in healthcare before as long as you have excellent people skills, agood attention to detail and you are willing and eager to learn new skills. Wewill provide in-house training and support.

We are Better Health MCR: thinking differently, breaking barriers, improving lives. You canread more about us on our website and in our mission document, using the linkson the right.

We are afriendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices:
The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) andwhich has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. Intotal we have over 44,000 patients.

Our patients arevery diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.

Our staff team ofabout 120 people has a great mix of skills and experience. We have exciting plans to expand this team even more, to help us further our mission to improve lives.

An outline ofthe job is above. For the full job description please see the supporting document on the right/below.

The post is part-timeand will be mostly based at The Robert Darbishire Practice, although you will also need to be able to travel to ourother sites as needed. The usual working hours are Monday Friday 08:00-12:30.

Salary will be inthe range £24,638 to £26,648 pro rata (full-time is 37.5 hours), depending on experience. We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks'holiday (depending on NHS service) plus bank holidays (pro rata). (The post isnot subject to Agenda for Change terms and conditions.)

Recruitment process

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise. Youshould not use AI; if it appears that you have used AI your application may be automatically disregarded.

The closing date for applications is 11/01/2026.This date may be brought forward if there are a large number of applications,so please do not delay.

Short-listed candidates will be informed via email / phone and will be required to complete a phone call interview following a face to face interview at a later date.

Phone call interviews will be held on 16/01/2026.

Formal interviews will be held on 20/01/2026 and 22/01/2026.

Better Health

MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.

• A commitment to our organisational values to provide the best possible service to a diverse inner-city population.
• An excellent attendance record in previous roles.

• Excellent…