Emergency Department Receptionist

Emergency Department Receptionist

The closing date is 05 February 2026

Do you have excellent communication and interpersonal skills, lots of initiative, drive and enthusiasm and a real desire to be part of a consistently developing service? Are you hard working, friendly and committed to delivering a high standard of customer care? Then read on!

We're one of the country's leading Major Trauma Centers and, accordingly, always at the forefront of new and exciting opportunities within the NHS. We're also one of the busiest departments in the North West and see over 100,000 new patients per year. Supported by an exceptional clinical team of colleagues who work at the forefront of development and innovation, we're consistently looking at ways of improving current working practices too.

Indeed, as an ever changing and adapting department, the future is never planned out as we consistently embrace change and new developments.

We're looking for an Administrator who's not afraid of change. In fact, we want someone who truly embraces change and innovation and wants to join a diverse team in a busy but rewarding department where they can work both independently and as part of the multi-disciplinary team. Operating within the clearly defined limits of our policies, procedures, protocols and guidelines, and as part of a team, you'll aid the smooth running of the department and reflect high quality customer care in all your daily activities.

This is a 24/7 facility and means working very flexibly on a rota system that can change at short notice due to short notice absence or the needs of the department.

All training required to undertake the post will be provided, in addition to support for your personal and professional development. And, as well as encouraging your progression, via our appraisal process you'll also have the opportunity to access relevant training i.e. ECDL, NVQ Level 2 in healthcare administration/supervisory skills.

The department is open 24 hours a day, 7 days a week, 365 days a year and as such you will need to be flexible in your approach to working hours. You can expect to do early shifts (approx. 7am to 3pm), late shifts (approx. 2pm to 10pm) and overnight shifts (approx. 9pm to 7.30am).

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued  can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You ll find that we re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you ll be part of a team where working together and supporting each other is everything. You ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.

At MFT we re All Here For You - every step of the way. Join us today.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the

Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the

Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others.…