Domestic Supervisor
Listed on 2026-01-29
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Healthcare
Healthcare Management, Healthcare Administration
Domestic Services Supervisors (37.5 hours per week) – 5 out of 7 days –
Band 3 plus applicable enhancements. Hours of duty will be rotational 5 over 7, including weekends. 4 Week Rota.
We are looking for motivated individuals with cleaning or supervisory experience that wish to support domestic assistants/deep cleaners with day-to-day challenges in the workplace. The Domestic Services Team based at The Christie NHS Foundation Trust is looking for Domestic Supervisors to manage and train teams of cleaning staff throughout the workplace.
We are looking for dynamic, reliable, experienced, enthusiastic and flexible individuals who have experience of cleaning and supervising staff. The ideal candidates need to have experience in operational services, and the ability to lead a team of staff in a diverse workplace. This is an opportunity for you to learn and develop whilst embracing best practice. Training will be provided.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world;
chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
AND RESPONSIBILITIES
Communicate with colleagues, patients and staff in a professional and supportive manner.
Ensure routine information is received and communicated to operational staff in a suitable manner in order to understand the content and any possible implications it may have.
Provide the day to day supervision, communication, training and development of domestic and deep clean teams.
Provide a point of contact and engage all staff in departmental issues and changes.
Meet with service users with regard to cleaning services in conjunction with the deputy site services manager.
Assist with implementation of changes to service delivery.
Support the resolution of problems, interruptions or service emergencies.
To ensure that all telephone, e-mail and verbal enquiries are responded to in a prompt, polite friendly and courteous manner.
Have knowledge of health and safety procedures and compliance, including risk assessments and COSSH data.
Have full knowledge and understanding of the National Cleaning Standard and requirements required in clinical and non-clinical areas.
Provide information and advice to domestic and deep clean operational staff, relating to the delivery of cleaning services.
Undertake staff induction, operational and refresher training as required.
Resolve routine operational services issues and failures using own knowledge and experience.
Ensure all shifts rotas are covered including adequate arrangements for sickness, holidays and other absences and have ability to prioritise key areas.
Monitor the quality of work activities undertaken by the designated team using IT based systems, Synbiotix, through audit and working with infection control colleagues in accordance with key performance indicators. Produce reports to evidence the monitoring information to address any shortfalls in service.
Carry out stock checks and distribution of domestic consumables across site to sluice rooms.
Maintain accurate records relating to Domestic & Deep Clean Services.
Organise and plan staff rotas, work plans and cleaning schedules.
Supervise the services in line with the operational cleaning policy and procedures.
Plan and schedule cleaning audits.
Be able to train staff in use…
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