Practice Manager - Smithy Surgery & Hattersley Group Practice

gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. An exciting opportunity has arisen for an accomplished and highly motivated Practice Manager to lead two of our GP practices, The Smithy Surgery and Hattersley Group Practice.

The Smithy Surgery serves over 4000 patients with Hattersley Group Practice serving approximately 5200 patients. Both practices have been serving patients across the Hyde community for over 30 years, are close to the M67 and have free car parking.

As a Practice Manager you will be an effective communicator with excellent organisational and motivational skills. You will be expected to enable your team to reach their full potential. Furthermore, you will be able to work without direct supervision, prioritise work and solve complex problems effectively. You will be expected to utilise both the team and the available resource to deliver an efficient and effective service.

The successful candidate should understand current issues in primary care and have a good working knowledge of practice management. You will be supported by a fantastic team including an experienced Operations Manager, who works across both practices also, Medical Lead GP's, a Clinical Services Manager, and the Senior Operational Management Team.

In addition to this you will have peer support from other Practice Managers and Operations Managers within our organisation and our Corporate Services Team.

• Remain updated on local and national priorities and contractual and regulatorychanges.
• Make recommendations based on the identified threats and opportunities and implement agreed action plans.
• Contribute to the development of the practices strategy by formulating, communicating, and delivering the practices objectives.
• Monitor and evaluate the practices performance against agreed key performance indicators and key lines of enquiry.
• Maximise income via quality schemes and reduce operating costs where possible.
• Participate and provide commentary at monthly and annual budget meetings.
• Organise the practices workforce to ensure roles and responsibilities are clear and that work is completed effectively and efficiently to ensure deadlines are met.
• Ensure there are adequate employee engagement and support processes in place e.g., documented one to ones, exit interviews, return to work interviews and annual appraisals for both non-clinical and clinical staff.
• Develop a robust training programme and competency framework for non-clinical staff.
• Ensure local policies, procedures and protocols are fit for purpose.
• Ensure compliance with all statutory and legal requirements including CQC standards.
• Ensure the practices assets are accounted for, maintained, and utilised appropriately.
• Ensure that there is effective working across the clinical and non-clinical services.

For further details, please refer to the attached job description.

At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits package

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social and fun activities;
• cycle to work scheme;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.

Strategic Management & Planning

• Remain updated on local and national priorities and contractual and regulatory changes.
• Make recommendations based on the identified threats and opportunities and implement agreed action plans.
• Contribute to the development of the practices strategy by formulating, communicating, and delivering the practices objectives.
• Monitor and evaluate the practices performance against agreed key performance indicators and key lines of enquiry.
• Accountable for the practices income and expenditure so it remains within budget.
• Maximise income via quality schemes and reduce operating costs where possible.
• Participate and provide commentary at…