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Health Communications Healthcare Consultant Healthcare Administration

Senior Complaints & Patient Experience Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Gtdhealthcare
Full Time position
Listed on 2026-01-15
Job specializations:
  • Healthcare
    Health Communications, Healthcare Consultant, Healthcare Administration
Job Description & How to Apply Below
A leading healthcare provider in Manchester is seeking a Senior Complaints Officer to manage the complaints process, ensuring compliance and effective communication with complainants. The ideal candidate will possess strong analytical skills, communication abilities, and have experience in a complaints team. This full-time role offers a hybrid working model with a focus on delivering high-quality responses to complaints while working alongside clinical teams.

Commitment to patient care and a strong understanding of the NHS is essential.
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Position Requirements
10+ Years work experience
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