Credit Controller; m​/f​/d

We’re looking for a proactive, ambitious individual to join our award‑winning Credit & Collections team in Manchester. You’ll play a key role in supporting cash collection, reducing debt, and keeping our credit processes running smoothly. Whether your focus becomes Credit Control, Third‑Party Collections, Disconnections, Litigation, or Insolvency, you’ll be fully trained, supported, and encouraged to grow your skills and build a long‑term career in a fast‑paced, innovative environment.

You’ll play a key role in supporting our credit control function and driving effective debt recovery. Depending on business needs, your focus may sit within one of the following areas:

Credit Control

Engage with customers by phone and email to secure timely payments.

Resolve queries professionally and efficiently.

Monitor overdue accounts and escalate when required.

Follow all collection processes accurately.

Third‑Party Collections

Work with external partners and agencies to maximise recovery.

Resolve escalations and manage ledger reviews.

Prepare accurate data for bad‑debt write‑offs.

Disconnections

Manage site visit outcomes and tracing activity.

Handle vendor‑driven queries and resolve technical blockers.

Coordinate with internal teams and external specialists.

Complete closure files and ensure SLA compliance.

Litigation

Communicate with customers regarding outstanding balances.

Validate claims using internal and external data.

Submit claims, request judgments, and initiate enforcement action.

Prepare case files and liaise with legal teams.

Insolvency

Manage accounts trading in administration and process tenancy changes.

• Raise strike‑off objections and submit insurance or bad‑debt claims.

We’re not focused on years of experience, we’re looking for someone eager to learn, motivated to succeed, and excited to grow their career in a supportive, high‑performing team.

You’ll thrive here if you bring strong communication skills, attention to detail, and the confidence to analyse information and solve problems. We value people who take ownership, learn quickly, and enjoy working both independently and with others. A positive, results‑driven attitude is essential, along with the energy to work in a fast‑paced environment and a genuine commitment to delivering great customer experiences.

SEFE is an international energy company anchored in Europe, delivering energy solutions that ensure reliable and affordable supply. Our activities span the entire energy value chain – from origination and trading to sales, transport and storage. With decades of trading expertise and a growing LNG portfolio, SEFE is one of Europe’s leading suppliers to industrial customers, providing more than 200TWh of gas and power each year.

We supply over 50,000clients, from small businesses to municipalities and multinational organisations. By investing in clean energies, we support our customers on their decarbonisation journey and contribute to the energy transition. SEFE employs over 2,000people worldwide and is owned by the Federal Government of Germany.

Securing energy – now and for the future.

We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.

In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.

• bonus earning potential
• non-contributory pensionwith 10% employer contribution
• 25 days holiday plus bank holidays and volunteering days
• buy / sell holidays
• life assurance
• medical and dental insurance(family cover)
• range of optional flexible benefits

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Join SEFE and help us secureenergy supply across Europe and shape a better, more sustainable tomorrow.

Job Location:

Manchester, United Kingdom

Posting

Start Date:

12/03/2026

Business Function:
Audit, Accounting & Finance, Customer Support