Fraud and Financial Crime Investigator

About Jaja

Our Mission:
Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.

Our Company Values:
Care Deeply, Adapt & Thrive, Challenge everything, Go for it! Own it, Make it Simple

Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.

We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.

We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.

This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.

We have a collaborative team structure fuelled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech‑savvy dreamers who pave the way for the new stuff. Come as you are and be yourself!

The Fraud & Financial Crime Investigator is responsible for completing fraud operations tasks designed to ensure Jaja is compliant, and our customers and the business are protected from fraud risks and losses. The successful candidate will be comfortable working independently and autonomously, but with oversight from the Fraud Team Lead.

You will work in a dynamic fast paced environment for a business that is shaking up the Consumer Finance industry. Working with a passionate set of colleagues who excel at delivery you will have a varied and interesting portfolio of activity that is not constrained by the status quo.

• Investigating credit card fraud & financial crime application and transactional fraud reports from start to finish
• Reviewing cases where fraud and money laundering is suspected and creating reports in close collaboration with our Head of Fraud and MLRO
• Close collaboration with Fraud & Financial Crime Strategy Leads through the observation of latest trends—providing a crucial feedback loop to inform our fraud strategy.