Associate, Client Processing Representative

Associate, Client Processing Representative

Join BNY to apply for the Associate, Client Processing Representative role. This position is part of the Wealth Services Operations team and is based in Manchester.

This role is a Cash Processing/Funds Transfer Representative responsible for transaction processing activities across asset transfer capture and repair.

• Manage and maintain transaction processing activities across asset transfer capture and repair.
• Collaborate with operations teams to ensure accurate and timely execution of transactions.
• Address and resolve client inquiries related to transactions, ensuring high‑quality service delivery.
• Support the development and implementation of process improvements to enhance efficiency and controls.
• Share knowledge and provide guidance to less experienced team members to help them grow.

• Ability to work with precision and ownership in a high‑volume environment.
• Clear, inclusive communication and a commitment to client service.
• Proactive problem‑solving and willingness to learn new tools, including AI‑enabled solutions.
• Teamwork mindset with curiosity to improve processes.
• Experience in transaction management within financial services operations or wealth operations preferred.
• High school/secondary education or equivalent experience required;
  Bachelor’s degree welcomed but not mandatory.
• Several years of total work experience helpful; values transferable skills and diverse experiences.
• Demonstrable interest in continuous learning and process improvements, including the use of digital tools and AI.
• If you don’t meet every qualification but are excited about the role, we encourage you to apply — you may be the right candidate.

BNY offers highly competitive compensation, benefits, and well‑being programs rooted in a strong culture of excellence and a pay‑for‑performance philosophy. Flexible global resources and tools support your life’s journey, with generous paid leaves, including paid volunteer time.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.