Senior Credit Controller

Overview

The Role Department:
Finance |

Location:

Manchester | Role:
Senior Credit Controller

This is a high volume, fast paced role with the candidate responsible for supporting the team with cash collections for a number of senior partners across a variety of clients. This will be achieved through contacting clients’ AP teams directly, producing targeted reports to clients to drive payments or by working closely with internal stakeholders to ensure all debt is collected in a timely fashion in line with team lock up targets.

Senior Credit Controllers should exhibit professionalism and trustworthiness and require excellent communication and negotiation skills, as well as an ability to work independently. As a senior there will be a requirement to review and document processes, manage workloads and re-assign tasks to relieve pressure points and help with issues, best practice and escalations to the senior team.

• Support the credit control team and help them with organisational skills and sharing workloads.
• Ensure invoice debts are collected in a timely manner, in line with the collections strategy to meet cash collection and debtor day targets as advised (set monthly).
• Create accurate and easy to read month end information for delivery to all Partners.
• Hold 'business as usual' meetings with Partners to discuss and resolve issues, including documenting actions and arranging follow up meetings with regular communications, escalating issues to the Team Leader.
• Produce daily cash tracker and address issues as required.
• Oversee training & set up of new starters.
• Create and maintain a library of "How to" guides encompassing all clients and tasks.
• Redistribute work during periods of absence according to priority.
• Manage escalation process for non-payment or for late sending of invoices.
• For invoices via ebilling systems, liaise with the Billing team or gain access to required hubs to enable reporting on the debt position.
• Redistribute ledger items during periods of absence according to priority.

• Strong experience in credit control within a legal environment
• Professional manner in all forms of communication
• Excellent attention to detail
• Strong interpersonal skills
• Ability to persuade and influence at senior levels
• Maintain positive 'can do' attitude at all times
• Excellent organisational skills and ability to prioritise competing workloads

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly.

We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel refore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

Privacy A Note on Privacy Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.