Credit Controller

Welcome to Thornley Groves
, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Credit Controller
. This is a full-time, permanent position located in Vimto Gardens, Manchester and you will have a salary range of £24,000 - £26,000 per year.

Let's talk about the role. It involves:

• Monitor accounts receivable and follow up on overdue balances in line with internal procedures.
• Maintain accurate records of account activity, payments, and communications.
• Issue statements, reminders, and correspondence in accordance with company policy.
• Liaise professionally with clients, customers, and internal teams to resolve payment queries.
• Investigate discrepancies, disputes, and payment issues, ensuring timely resolution.
• Agree payment arrangements where appropriate and monitor adherence.
• Produce regular reports on aged balances, trends, and account status.
• Identify recurring issues and recommend process improvements to reduce future risk.
• Provide support to the wider Client Accounts team with administrative and ad hoc tasks.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Previous experience in credit control, accounts receivable, or a similar finance role.
• Strong communication skills with the ability to handle sensitive conversations professionally.
• High level of accuracy, organisation, and attention to detail.
• Ability to prioritise workload and meet deadlines in a fast-paced environment

At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2
  
  Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!