Senior Credit Controller

Senior Credit Controller / Excellent Salary DOE + Benefits / Manchester City Centre / Permanent Role / Development Opportunities / Hybrid Working (1 Day per week) / Must have Driving License as Will require Site Visits

• £30,000 – £32,000
• Career Development Opportunities
• Hybrid / Flexible Working Options
• Company Pension Scheme
• Supportive Shared Services Environment

NC Associates are working in partnership with a well-established organisation based in Manchester to recruit a Senior Credit Controller into their Shared Services Finance function. This is an excellent opportunity for an experienced Credit Controller who is passionate about managing customer accounts, reducing aged debt, and supporting strong cash flow performance across the business.

Reporting into the Head of Shared Services, you will play a key role within the Order to Cash function, working closely with internal stakeholders and external customers. The successful candidate will be confident, customer-focused, and comfortable working in a fast-paced environment with clear targets and responsibilities. This role will require you to often visit companies within the group to assist with any credit control issues and to help improve processes.

• Ensuring timely collection of outstanding customer payments to maintain healthy cash flow
• Assessing customer creditworthiness and setting appropriate credit limits and controls
• Managing and maintaining customer accounts within credit control systems
• Regularly reconciling customer accounts and resolving discrepancies
• Investigating and resolving invoice queries and payment disputes
• Producing aged debt reports, cash collection forecasts, and credit exposure reporting
• Liaising with internal teams including Sales and Finance to resolve payment issues
• Monitoring overdue accounts and escalating high-risk cases when required
• Maintaining accurate customer records and system data
• Ensuring compliance with company credit policies, financial controls, and data protection requirements
• Identifying opportunities to improve credit control processes and reduce overdue debt
• Supporting ad-hoc duties as required to support the wider finance team

To be successful in your application, you must have the following experience:

• Previous experience working in a Credit Control or Accounts Receivable role
• Strong understanding of the Order to Cash (OTC) process
• Proven ability to manage and reduce aged debt
• Experience assessing credit risk and setting credit limits
• Excellent written and verbal communication skills
• Strong attention to detail with the ability to meet strict deadlines
• Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables advantageous)
• Customer-focused with a proactive and can-do attitude
• Ability to work well under pressure and manage conflicting priorities
• Full UK driving licence and willingness to travel between sites

Desirable:

• Currently studying or keen to study towards CICM
• Experience using ERP systems (Business Central advantageous)
• Experience with in a Shared Services environment

This is an excellent opportunity for a Credit Controller looking for a long-term role within a stable and professional organisation that values continuous improvement and development. The role offers exposure to a well-structured Shared Services finance team, support for professional qualifications, and clear progression opportunities.

If you have the relevant experience and are looking for your next challenge,
please apply today or contact  for further information.

Due to the high volume of applications, only candidates with relevant experience will be contacted.

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.