AML Operations Team Lead England, United Kingdom

Raisin is the world's leading platform for savings and investment products. Founded in 2012, the Fin Tech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing
. Our vision is to offer savings and investments without barriers and thus open up the global +150 trillion euro market.

Raisin works with over 300 banks. Today, the platform holds over 75 billion euros in assets from around one million customers which have accrued over 5 billion euros in interest with their investments.

Our AML Operations team plays a key role early in the customer journey - ensuring safe and compliant onboarding to our platform. We’re looking for an experienced leader to guide a team of 9 analysts
, someone who brings not just operational know‑how, but a broader vision for how AML can continuously evolve. If you're passionate and experienced in developing people, strengthening processes, and navigating the complexity of a UK FCA-regulated environment, this is your opportunity to shape a function that sits at the heart of our business.

• Lead and manage a team of AML operations analysts, setting clear goals, providing constructive feedback, and supporting continuous professional development.
• Ensure clear work allocation, tracking, and prioritisation across the AML Operations team, with visibility of progress, risks, and ownership.
• Identify, assess, and elevate financial crime risks appropriately to the MLRO or Senior Management, working proactively to propose and implement effective mitigation strategies.
• Promote a culture of integrity, professionalism, and ethical conduct across all areas of financial crime operations.

• Oversee daily AML operations including KYC (Know Your Customer), PEPS / Sanctions / Adverse Media screening, transaction monitoring activities, and Suspicious Activity Reporting (SARs) ensuring timely high‑quality execution with clear end-to-end ownership and sound risk‑based decision‑making.
• Ensure the consistent application of customer due diligence (CDD) and enhanced due diligence (EDD) standards in line with regulatory requirements and industry best practices (e.g. JMLSG, FCA reviews).
• Manage and review the end‑to‑end process of Suspicious Activity Reporting (SAR), including quality assurance and timely submissions to the UK’s National Crime Agency (NCA).
• Conduct quality assurance reviews of KYC files to ensure strict compliance with AML regulations and legal requirements.
• Oversee the use of third‑party KYC, sanctions screening, and transaction monitoring platforms to support due diligence and ongoing monitoring processes, and identify improvement areas (if necessary).

• Proactively identify areas of improvement and confidently develop or improve financial crime procedures suited for a fast‑paced and dynamic environment, incl. leading small change projects.
• Foster strong cross‑functional collaboration with second line functions, legal, compliance, and technology teams to enhance operational effectiveness and risk management.
• Serve as a subject matter expert on UK financial crime legislation and regulatory obligations, including POCA, the Money Laundering Regulations, the Terrorism Act, and the JMLSG guidance, demonstrating a strong. and practical understanding of how these apply to day‑to‑day AML operations and stay abreast of industry developments, regulatory changes, and emerging financial crime trends, and disseminate relevant insights across the team and wider business.

• Proven track record of managing AML/financial crime operational teams within a UK FCA-regulated financial institution (this role is suitable for experienced leaders in the area).
• Bachelor's degree in finance, business, law, or a related discipline. A relevant professional certification (e.g. CAMS, ICA Diploma, or equivalent) is highly desirable.
• Proven hands‑on experience managing the end‑to‑end Suspicious Activity Reporting (SAR) process, including investigation, decision‑making and timely submission to law enforcement.
• Hands‑…