Head of Risk & Control Enablement; FTC

About Starling

At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.

Our five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We re a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.

Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.

Location: Manchester & London

Reporting to: Chief Control Officer

Closing date: Wednesday 28th January at 10am.

This role will sit within the central 1

LoD Risk and Control team and will lead the following activities across Starling;

• Drive effective governance and management of non-financial risks in the 1
  
  LoD.
• Provide specialist risk and control knowledge to stakeholders in order for Starling to operate within its risk appetite.
• Risk partnering with Risk and Control Owners
• Monitoring of the 1
  
  LoD risk and control profile and supporting all related activities including
• Risk and Control Self Assessments (RCSA),
• Oversight of Issues and Actions, Event Management,
• Risk Reporting and
• Provision of training

Key Accountabilities Include:

• Create a culture of effective and consistent risk management, oversight and reporting;
  Working with Risk and Control owners
• Providing advice
• Challenge and input on key decisions
• Ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile.
• Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams
• Ensuring that compliance with external regulations is reflected in internal policies, procedures and the control environment
• Lead the review existing controls relating to their effectiveness in mitigating identified risks, identifying gaps in controls, and recommending improvements.
• Maintain and enhance the bank’s control library ensuring ongoing alignment with risk framework, risk appetite and evolving business processes. Drive ownership across business for periodic reviews and updates to maintain relevancy and accuracy.
• Enhance control taxonomy ensuring clear and consistent application across all Risk and Control Assessments (RCSAs).
• Develop new controls or enhance existing ones to address identified risks, including documenting control procedures and ensuring their proper implementation
• Lead the development and execute control testing plans covering manual and automated control testing approaches.
• Conduct control testing for both design and operating effectiveness ensuring controls are effectively designed to mitigate current and emerging risks.
• Manage control remediation activities of ineffective/weak controls and control gaps ensuring timely resolution, retesting and embedding into the control environment with clear action plans and ownership.
• Identify and perform thematic reviews and controls mapping exercise ensuring ongoing mapping of risks and controls supporting effective governance and reporting.
• Embed lessons learned capturing insights from incidents, issues and testing outcomes to drive continuous improvement of the control environment for business.
• Develop and maintain Key Control Indicators (KCIs) to measure effectiveness of critical controls enabling proactive and continuous monitoring of control performance.
• Design and management of risk reporting and metrics providing senior management with oversight of key themes, risks and issues for attention.
• Maintenance of records in the Governance, Risk and Control System
• Collaborate with 2
  
  LoD/3
  
  LoD functions including operational risk and compliance to…