Credit Controller

Credit Controller

Join to apply for the Credit Controller role at Clarity Business Travel

Location:

Manchester, United Kingdom

• Full-time

• Entry level

• Accounting/Auditing and Finance

• Refer a friend for £1000 bonus (unlimited)
• Generous holiday entitlement
• Day off for your birthday
• Staff awards
• Hotel and airline discounts
• Employee Assistance Programme
• Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• At Clarity we not only listen, we adapt and we deliver.

The Credit Controller is a pivotal role to keep cash flowing and the company thriving. You’ll be the go‑to expert for tracking outstanding balances, reducing aged debt, and building strong, trust‑based relationships with clients to ensure payments come in on time. Working with a high‑energy, fast‑paced team.

• Monitor and manage customer accounts regularly, reviewing customer accounts to ensure timely payments and identify overdue balances.
• Chase outstanding debts proactively: contact customers via phone, email, or letter to follow up on overdue invoices and arrange payment plans if necessary.
• Reconcile accounts: investigate and resolve discrepancies in customer accounts, ensuring accurate allocation of payments.
• Maintain accurate records: keep detailed records of all communications, payment arrangements, and account activity in the credit control system.
• Build and maintain strong relationships: develop positive working relationships with customers and internal teams to support effective credit management and resolve issues collaboratively.

• GCSEs (or equivalent) including Maths and English; A-levels or further education desirable.
• Experience in customer service, ☆ finance, administration, or office‑based roles.
• Familiarity with accounting systems or Microsoft Excel is an advantage.
• Strong numeracy and attention to detail.
• Confident communication skills (written and verbal).
• Ability to manage and prioritise workload effectively.
• Basic understanding of financial processes and invoicing.
• Proactive and solution‑focused mindset.
• Team‑oriented with a collaborative approach.
• Resilient and calm under pressure.
• Professional, courteous, and mathematical focused.
• Organised and self‑motivated with a strong work ethic.

Referrals increase your chances of interviewing at Clarity Business Travel by 2x.