Credit Controller

Credit Controller | Group Finance Function

Lifestyle Brand

Permanent | Hybrid | 2 days in

Manchester

Up to £28,000 + fantastic benefits + Bonus

We're looking for an experienced Credit Controller to join a well-established Group finance team, supporting the business through effective, accurate and commercially minded credit control.

This role plays a key part in managing customer relationships, protecting cash flow and supporting order release acting as a trusted interface between the business and its customers. You'll manage your own ledger, work closely with internal stakeholders, and take real ownership of outcomes.

It's a fast-paced environment that suits someone organised, resilient and confident, with a strong sense of responsibility and pride in doing things properly.

• Managing outstanding sales balances through proactive customer contact and relationship building
• Ensuring timely payments and negotiating repayment plans where required
• Authorising orders in line with credit limits and risk appetite
• Reviewing new customer applications, assessing creditworthiness and setting limits and terms
• Monitoring and reviewing credit limits in line with credit agencies and insurers
• Reconciling customer accounts and accurately allocating payments
• Managing overdue accounts through structured collection processes, escalating where necessary
• Handling dispute management end-to-end with a "right first time" approach
• Working to agreed monthly cash collection targets and reconciling daily cash
• Keeping knowledge of best practice and business performance up to date

• Proven experience in a Credit Control role
• Comfortable managing your own ledger and prioritising workload
• Experience with self-billing and high-volume transactions
• Confident making a high volume of calls and working to deadlines
• Strong dispute resolution skills with a commercial, solutions-focused mindset
• Numerate, with the ability to understand and explain financial information clearly
• Strong Excel skills (advanced reporting capability an advantage)
• ICM qualification or studying towards preferred, but not essential

This is a role for someone who :

• Takes ownership and sees things through
• Builds strong internal and external relationships
• Communicates clearly and openly
• Is resilient, organised and calm under pressure
• Brings a positive, can-do attitude to their work
• Enjoys being part of a collaborative, values-led team

• A business with clear values and high standards
• Strong focus on relationships, integrity and doing the right thing
• Supportive finance team with shared goals
• Opportunity to develop and grow within a Group environment
• A role where your work genuinely makes a difference to the business