Credit Controller

Are you an excellent negotiator?

Do you have a proven background in Credit Control or finance, preferably with experience of self-billing and high-volume transactions?

Looking for a role where you can work within a fast-paced environment, with a focus on dispute management from identification through to resolution?

If so, we have an opportunity for a Credit Controller to join our Finance team and to provide an effective & accurate credit control function for the department and to act as an interface between the company and the customer.

• Outstanding sales balances are managed through leveraging internal & external relationships. Timely payments are ensured & if necessary, re-payment plans negotiated
• Orders are authorised as appropriate & if necessary, credit facilities are negotiated/suspended to facilitate order release
• Customer accounts are reconciled, and payments are accurately allocated to the appropriate account & invoice.
• New customer application forms are reviewed, rating them for credit worthiness & establishing credit limit & terms
• Credit limits are set in line with customers' turnover & forward orders. Credit limits are reviewed within the guidelines of our credit reference agencies and credit insurer
• Collection procedures are followed for overdue accounts, focused on the use of telephone collection techniques through to debt collection/legal action
• A meaningful Personal Development Plan is maintained
• Understanding of best practice and knowledge of business performance is constantly refreshed

• Experience of credit control or finance
• Experience of self-billing and high-volume transactions
• Ability to prioritise & used to managing own ledger is preferred
• A disciplined approach to collection with ability to organise your own day
• Be used to making a high volume of calls and coping with busy periods of trade
• Focussed on dispute management from identification through to resolution with a 'first right time approach'
• The ability to work in a fast-paced environment, with focus on a quick, regular and accurate order release.
• Numerate with the ability to understand, interpret and communicate complex accounts and financial reports
• Excellent negotiation skills
• An understanding of sales turnover, general commercial understanding
• Basic financial analysis skills preferred
• Excel experience essential, with advanced knowledge and reporting capability preferable

• Profit Share Bonus:
  Enjoy a discretionary bonus based on the company's success.
• Future-Proof Pension:
  Secure your retirement with our comprehensive pension plan.
• Annual Leave: 25 days starting annual leave entitlement
• Loyalty Rewards:
  Earn an extra day off for every 3 years of service, up to 2 additional days.
• Buy More Leave:
  Buy up to an additional 3 days of annual leave every year
• Exclusive Discounts:
  Get special discounts across all our brands.
• Perks at Your Fingertips:
  Access a variety of benefits through our company website.
• Family Support:
  Benefit from enhanced Maternity, Paternity & Adoption leave after 2 years of service.
• Celebrate You:
  Take advantage of birthday hours to celebrate your special day.
• Wellness Walks:
  Join company walks to stay active and connect with colleagues.
• Inspiring Workspace:
  Work in a state-of-the-art Head Office environment.
• Volunteer Day:
  Enjoy a paid day off to give back to your community.
• Hassle-Free Parking:
  Free, secure on-site parking for all employees.
• Delicious Dining:
  Enjoy meals at our subsidized canteen, featuring Starbucks coffee.
• Cycle to Work:
  Save on travel with our cycle-to-work scheme.
• Fitness Perks:
  Access discounted gym memberships at various locations.
• Convenient Facilities:
  Freshen up with our on-site shower facilities, complete with hairdryers and straighteners.

The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers and Dare2b - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.

It's a friendly, supportive family business - a place where bakers, dog walkers, book worms,…