Commercial Systems Support Manager

Overview

At DF Capital, we champion banking for ambition. As an award‑winning provider of consumer finance, commercial finance and savings, we empower our customers with financial solutions tailored to fuel their growth and ambitions. Headquartered in Manchester, our team of over 130 supports thousands of customers across the UK.

We’re passionate about helping customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way.

DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We’ve established a unique culture that is built on a virtuous circle where engaged and empowered employees who are powered by a shared purpose deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders.

We are rated a world class place to work and are amongst the best companies to work for in the UK.

We are a fast‑paced and dynamic company that values innovation, teamwork, and excellence. Our office and field‑based customer facing team drives revenue growth by establishing, building, and maintaining excellent customer relationships and providing class leading service and working‑capital and end‑user finance solutions. You will join the Revenue team and ensure that for the Commercial team, DFC’s CRM system (Sales Force) is used consistently across the Commercial team and look for ways to continually improve the application of Sales Force to suit the ever‑changing needs of the Bank.

• Working with the Commercial Teams to maximise revenues from Asset Finance introductions
• Sales Force SME on the Commercial Teams
• Proactively seek, collate and enable the bank to act on feedback to continually improve the Asset Finance offering
• Ensure that colleagues across the team are aware of the requirements for good record keeping and provide information to support the wider leadership in maintaining high standards
• Support continuous improvement in the CRM system
• Support with projects as required

• Strong experience in originating consumer lending
• Proven track record in building a portfolio of active consumer finance introducers
• Strong experience of leading teams and influencing leaders of other teams
• Influencing skills and ability to work well on your own and as part of a team
• Ability to engage and build effective working relationships with colleagues across all areas of the business
• Strong verbal and written communication skills
• Flexible and dynamic in your approach to winning business
• Independent and well organised with a ‘can‑do’ attitude
• Hardworking and passionate about achieving great results
• Will pitch in and get your hands dirty

• Private medical insurance for you and your partner
• 10 % Employer pension contribution
• 30‑day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus, up to 15 % of salary
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 4 days of paid volunteering leave to support our local communities
• Vibrant office location in the lively city centre of Manchester.

Seniority level:
Associate

Employment type:

Full‑time
Job function: IT Services and IT Consulting

Location:

Manchester, United Kingdom