Digital Experience & Integrations Manager

We connect with up to 23,500 fans per show, Co‑op Live continues to attract world‑class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet.

Partnership is at our heart, with Co‑op Live excelling through meaningful alliances with the likes of naming rights partner Co‑op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co‑op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio.

We are seeking a super organised, tech‑savvy Digital Experience & Integrations Manager to join our dynamic team and take the reins of our Content Management Systems (CMS), Customer Relationship Management (CRM). In this digital focused role, you will be at the forefront of scheduling and all our digital marketing initiatives, ensuring seamless content delivery, customer engagement, and brand visibility.

You’ll be the bridge that connects all the teams within the business, contributing to our collective success. In this pivotal role, you'll be an essential part of our Technology team, helping us shape the future of live entertainment and make a meaningful impact on our planet's future. If you're ready to combine your technical expertise with marketing savviness and become a change agent in the world of live events, we encourage you to join our team at Co‑op Live.

As the Digital Experience & Integrations Manager, you will be the technical owner of our Dynamics 365 CRM & Co‑op Live App environments as well as playing a key role in managing the integration and automation of processes across our ecosystem.

You’ll be at the forefront of coordinating the development of the Single Customer View within our CRM; the bridge that

connects all the teams within the business, contributing to our collective success. In this pivotal role, you'll be an essential part of our technology team, helping us shape the future of live entertainment and make a meaningful impact on our planet's future.

Alongside the benefit of working with an team of talented people, we want to help you get the best out of your work and have a work life balance.

• Provide you with development opportunities and regular one to ones
• Set you up to succeed in your role
• Your wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments
• This is a onsite role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK

• Life Assurance 4 x basic salary
• WeCare Employee Assistance Programme to support you and your family
• Enhanced family friendly benefits
• Team social events

We’re looking for someone with industry experience who brings proven experience. You’ll be confident using Content Management Systems (CMS) and Customer Relationship Management (CRM) tools, with strong IT skills to manage the software that keeps everything running smoothly. Thriving in a buzzing, fast‑paced environment, you’ll show resilience, make decisions under pressure, and meet tight deadlines while juggling multiple projects. The Digital Experience & Integrations Manager will have strong GDPR knowledge and have strong experience in XML, JSON.

The role requires someone who is highly organised with excellent time management and a sharp eye for detail. You’ll bring a collaborative, team‑focused approach and thrive on the positive energy and momentum of a high‑achieving environment.

At Co‑op Live, our vision is to be the UK’s best music…