Cashless Operations Assistant

Cashless Operations Assistant page is loaded## Cashless Operations Assistant locations:
Manchester, United Kingdom time type:
Full time posted on:
Posted Todayjob requisition :
JR-87740

Job Summary:

** Company:
** Live Nation Festivals
** Department:
** UK & Ireland Festivals
*
* Location:

** Manchester and onsite at festivals as required
*
* Reports to:

** Senior Cashless & Loyalty Solutions Manager
*
* Working Hours:

** Full time
** Job Type:
** Fixed term contract until Sept 2026
** Role Description
** This role would suit someone with a genuine passion for live events and operations who enjoys working in a fast-paced environment and takes pride in being organised, in detail-oriented and proactive their approach.

You may be required to spend some time onsite at selected festivals during the summer months, which could involve UK travel and time away from home. This is a fantastic opportunity to be part of industry leading festivals and events, assisting the team right at the heart of operations.

As Cashless Operations Assistant, the role will work across all Live Nation UK and Ireland festivals in which the Live Nation Cashless system is deployed, reporting to the Senior Cashless & Loyalty Solutions Manager. The role focuses on assisting to the Cashless Project Coordinator with event planning, logistics and documentation to ensure each project runs smoothly.
** Who you are
**** Competencies / Skills / Knowledge / Experience
*** Understanding of finance within a business
* Previous Excel experience
* Good communication skills
* Strong attention to detail
* Strong administration and time management
* Ability to manage pressure and conflicting deadlines in a challenging and fast-paced environment
** Behaviours
* * The following attributes determine how the role will be carried out and are required to be a success
* Strong work ethic with a can-do attitude and initiative
* Deadline focused
* Works well in a team environment and always willing to help others
* An enthusiasm for working onsite at music festivals
* Flexible in working hours to meet the needs of the business and comfortable working onsite at fesivals
** What the role includes
**** Pre event
*** Assist in cashless meetings (note taking and distributing)
* Traders’ info checks (bank details, menus etc)
* Traders’ deposits checks
* Assist in compiling accreditation, site requirements, accommodation and catering
* Keep track of number of stores/devices required in the event summary
** During events
*** Create Whats App/Support in comms
* Assist with systems admin
* Assist with revenue protection tasks (secret shopping, declined DA’s, offline checks)
* Assist with on-site reporting (internal and stakeholders)
* Assist with customer loyalty scheme
** Post event
*** Assist in building traders’ settlement files
* Creating and sharing remittances to traders
* Collate Sponsorship sales reports
** Continuous
* ** Monitoring and actioning customer refunds and chargebacks as required
** Equal Opportunities
** We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
** The Company
** Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow…