Meeting & Events Executive

About the Role

As a Meeting, Groups & Events Executive, you will be responsible for managing and coordinating a diverse range of events from initial enquiry through to successful delivery. You will work closely with clients, suppliers, and internal teams to ensure every detail is flawlessly executed. This role offers an exciting opportunity to develop your career within the Catering & Hospitality, Sales, and Travel & Tourism sectors.

• Work within the reactive team to build strong client relationships through regular contact by phone, email, and in‑person (experience in a commercial team, ideally in Lifestyle or upper midscale property or destination venue is desired).
• Respond to M&E enquiries according to company standards and manage enquiries to maximise sales, occupancy, and revenue, including up‑selling hotel facilities.
• Manage bookings via in‑house system, create written confirmations, and contracts (you will need high attention to detail, ensuring brand standards and revenue maximisation).
• Liaise with clients to gather accurate event and reservation details whilst delivering excellent service via face‑to‑face and telephone interactions (strong communication skills required).
• Accurately input all enquiries into Sales system.
• Work collaboratively within both the commercial team and wider hotel.
• Consider prevention, recovery, and investigation of any complaints (problem‑solving and guest care skills is essential).
• Work Monday to Friday office hours, but be required to work weekends and evenings as and when business requires. Any hours over your contracted 40 hours per week will be paid.

• Courage to question, evolve and be human.
• Curiosity to seek out innovation, change and creativity.
• Confidence to challenge convention and look for better ways to do and be.
• Accountability and the desire to empower those around you.
• Freedom to be yourself at work, just as much as at play.
• Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas.
• Recognition of humanity in yourself and others to learn fast, evolve and grow.

• A competitive salary package of £30,000 to £32,000 per annum.
• Permanent, full-time employment within a supportive and friendly team.
• Opportunities for professional development and career progression.
• Exposure to a wide variety of events and clients across multiple industries.
• Generous holiday entitlement and company benefits in line with industry standards.

We are looking for a motivated individual ready to take the next step in their career and contribute to the success of our events. Apply now to join our passionate team in Manchester and help us deliver outstanding experiences that leave a lasting impression.

Experience: Required

Employment: Full-time

Starting time: Immediate start!