Repairs Handler

Base pay range

Repairs Handler (Motor Vehicle Claims)

Manchester City Centre

Due to business growth we have a brand new opportunity to join a leading law firm, specialising in their motor division, playing a huge part in motor claims, and coordinating repairs for customers who have had accidents.

You’ll take over motor claims as they progress to the repair stage. This means you’ll be given a report of the vehicle damage, and customer details and will need to book and arrange vehicles to arrive at garages, passing across damage information needed in order to understand the garages lead times on repair to pass back to customers.

You’ll keep customers updated throughout the process, until its time to arrange for the vehicle to be returned, fully repaired, back to the customer.

• Communicate and update your customers
• Monitor the repairs progress
• Report back to management
• Maintain strong relationships with garages & clients
• Have a customer focused approach, minimising any delays and pushing on repairs

With over 20 years of experience in the field we also have various other departments, working on all types of cases, so for you this could be a foot through the door into the law world, allowing you to further develop your customer service skills in an ever growing industry.

• 9:00 – 5PM shifts

• Employee of the month awards
• Lunches and treats provided in the office
• Day off for your birthday plus a gift
• Free access to wellbeing and mental health support
• Company social events all paid for (sometimes including overnight stays)
• Your child’s first day of school off work
• Dress down Friday every week
• Pizza Fridays, bake offs, trips to the races, golf days and many more...
• No bank holiday working
• Long service bonus
• Extra holidays given for 100% attendance.

Please apply today!